AI Capability Starts with Training: Here’s What Worked.

Legal teams are expected to be AI-capable. Training is how you get there. In this session, you’ll learn how legal teams move from AI experimentation to real, trusted capability, and why organization-wide training is the turning point.

Across legal departments and law firms alike, expectations have shifted. For in-house teams, the business is asking a direct question: what are you doing with AI? For law firms, clients increasingly expect AI-enabled delivery as standard.

In this conversation, Factor’s Jess Block reflects on what it took to train 500+ (apprehensive) legal professionals to deliver award-winning AI-enabled contracting work. She’ll be joined by legal leaders from client organizations who will speak candidly about what it really takes to embed AI into day-to-day legal workflows, and what building trust in AI looks like inside their organizations.

You’ll hear: 

• What “AI-capable” actually means now when the business is asking questions and clients are watching closely
• How organization-wide, practical training flips the switch from curiosity (and nerves) to confident day-to-day use
• Why consistency is the next battleground once AI is in the workflow, and what it takes to get the same quality outcome every time.

Moderated by Factor's Jon Ash, this is a practical discussion for in-house legal leaders and law firms responsible for delivering high-quality legal work at scale.