
Most legal teams now have access to AI. Far fewer have the confidence, shared understanding, and judgment needed to use it consistently in real legal work.
In this session, Factor’s Jess Block and Jon Ash are joined by Melissa Phan, Chief of Staff to the CLO at Intel, for a practical discussion on how AI capability is built inside legal teams. Rather than focusing on tools or pilots, the conversation explores how training shapes mindset, changes behavior, and ultimately redesigns how work gets done.
Drawing on Factor’s experience training hundreds of legal professionals, alongside Intel’s perspective on embedding AI capability within a large legal organization, the session looks at what moves teams from curiosity to confident, day-to-day use.
You’ll hear how legal teams:
• Build AI capability by developing intuition for what’s possible in real legal work
• Shift mindset through hands-on, role-specific learning
• Learn together to accelerate confidence and adoption
• Rethink workflows so AI becomes part of how legal work actually flows
Watch the recording to see how mindset, training, and practice come together to create trusted, scalable AI capability in legal teams.