A global financial institution’s legal department set out to play a proactive role in its company’s broader enterprise AI transformation. Recognizing the challenges and opportunities posed by generative AI, the team focused on building individual fluency with the technology while shaping scalable, department-wide capabilities.
As part of this journey, the legal team joined The Sense Collective, Factor’s peer-driven community designed to support practical, thoughtful adoption of GenAI in legal departments. Through Co-Develop sprints, strategy workshops, and collaborative feedback sessions, team members gained structured exposure to emerging use cases, sharpened their prompting skills, and learned from the experiences of peers tackling similar challenges.
From Possibility to Prioritization
Early in the process, the team identified over 80 internal use cases across advisory, operations, and contracting workflows. They distilled these into three core focus areas: transactional work, operational efficiency, and legal advisory.
While that prioritization was driven internally, participation in The Sense Collective helped shape their direction. Exposure to peer examples, guided experimentation, and the structure to test ideas gave the team practical context to move from theoretical conversations to active implementation.
Two high-value initiatives followed:
A vendor contract review tool, reducing review time from four to six hours to around one hour, an 80% + efficiency impact
A template rationalization effort that improved document consistency and simplified legal drafting
Both solutions are now in beta, with early results demonstrating clear efficiency gains.
Structure, Space, and Momentum
The Sense Collective created more than just inspiration — it gave the legal team dedicated time and structure to engage with AI in a meaningful way. Participants practiced building and refining legal prompts in a low-stakes environment, contributing to a growing “prompt cookbook” of peer-tested patterns and use cases.
These hands-on sessions helped develop internal champions with growing fluency and confidence — individuals who are now helping drive experimentation across the function. Senior leaders also participated directly, reinforcing cultural buy-in and supporting grassroots innovation from the top down.
The legal team’s AI engagement has also received recognition internally, with participation in cross-functional innovation initiatives helping position Legal as a credible, forward-leaning partner in the organization’s broader transformation efforts.
“This approach shows what’s possible when legal teams pair structured experimentation with peer learning,” said Alex Denniston, Director of Innovation at Factor. “The Sense Collective didn’t give them the answers — it gave them the time, space, and context to find the right ones themselves.”
Leading Through Learning
The legal department’s work has also been acknowledged externally for its forward-thinking approach to GenAI. Their efforts demonstrate the power of enabling legal professionals to take ownership of their AI journey — supported by structured learning, peer collaboration, and space to test, iterate, and build solutions that work.
Find out more about The Sense Collective
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