“We don’t have a shortage of tools. We have a shortage of people who can turn them into outcomes.”
If that sounds familiar, you are not alone. The quiet truth in legal right now is simple: people want the benefits of AI without the burden of learning, maintaining, or defending new tools.
At our recent webinar, Factor’s Jess Block and Dan Marks discussed how the future of outsourcing is changing, and introduced a fast path to trusted outcomes via a new AI legal services model.
Most legal teams have experimented with AI. Few have scaled it. MIT research says 95% of AI pilots fail to reach real adoption. Pilot purgatory eats time, budget, and credibility while the business still waits for results.
The sticking point is not access to models or dashboards. It is the last mile: turning AI output into playbook-compliant language that legal will sign and the business will rely on.
A new legal services model
SenseDesk is a new legal services model from Factor. It combines FactorAI, our contracting-specific AI, with experienced legal professionals who calibrate prompts, apply your playbooks, and validate every output before it reaches your desk.
You request the work the way you do today. We return finished documents into the systems you already use: redlines, NDAs, and risk summaries that meet your standards.
Why this matters for GCs, CLOs, and Legal Ops
- - You are under pressure to scale delivery and show measurable impact.
- - You need speed without risking quality or reputation.
- - You want outcomes that stand up to scrutiny from Procurement, Compliance, and the business.
How SenseDesk fits your reality
- - Live in days, measurable in weeks. We start with one high-volume lane like first-draft NDAs or standard redlines, apply your playbooks, and tune FactorAI to your risk posture.
- - No rollout. No retraining. You keep working the way you work. We slot into your intake, CLM, or ticketing so you do not add another platform to manage.
- - Every output reviewed. AI accelerates the work. Factor lawyers and contract specialists make it defensible.
What changes for your team
- - Cycle times fall. Bottlenecks ease. Your lawyers spend more time on judgment calls and negotiations that move the business.
- - Consistency rises. Playbook drift shrinks because every document reflects the same calibrated rules.
- - Reporting gets easier. When the work product is standardized and accurate, impact becomes visible.
Benefits you’ll feel fast:
- - Immediate, defensible results: Finished redlines, NDAs, and risk summaries delivered into your existing workflows.
- - No rollout, no retraining: SenseDesk adapts to your processes, not the other way around.
